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Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: BBM upgrade 7.0.0.126

can you access it through the AppSwitcher?
can someone send you a BBM message and can you view it in the Messages app?



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New Contributor
Michaellance
Posts: 7
Registered: ‎05-21-2013
My Device: 9810

Re: BBM upgrade 7.0.0.126

I get messegers but can't get into bbm to read it and can't view it through message app either
Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: BBM upgrade 7.0.0.126

can you be more specific?
what happens exactly when someone sends you a BBM message?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Michaellance
Posts: 7
Registered: ‎05-21-2013
My Device: 9810

Re: BBM upgrade 7.0.0.126

I can't get into bbm at all
Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: BBM upgrade 7.0.0.126

You are not being specific enough.

1) what happens in the messages app?
2) what icons to do you see in the App Switcher?
3) on the home screen, what happens when you hit the N key?
4) what symbol does the sender of the BBM message see on the left side of the line?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Michaellance
Posts: 7
Registered: ‎05-21-2013
My Device: 9810

Re: BBM upgrade 7.0.0.126

All I get is a blue screen and message telling me that there is an error
Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: BBM upgrade 7.0.0.126

is this the answer to question 4 too?

well, I give up.
I hope someone else will accept to try to help you.
Good luck.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Michaellance
Posts: 7
Registered: ‎05-21-2013
My Device: 9810

Re: BBM upgrade 7.0.0.126

If I could send u the display I get I would but can't
Thanks anyway for trying to help