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New Contributor
drewood66
Posts: 2
Registered: ‎02-14-2014
My Device: z10

BBM wont open since the update

I have a BlackBerry z10 on Tmobile running leaked 1055. Since the BBM update the BBM just crashes and does not open. Will there be a fix coming soon for this problem?

New Contributor
cdmp
Posts: 3
Registered: ‎07-07-2013
My Device: Z10

Re: BBM wont open since the update

I have the same problem and no body at BB support give any answer.

Can some body help pls

New Contributor
cdmp
Posts: 3
Registered: ‎07-07-2013
My Device: Z10

Re: BBM wont open since the update

I have the same problem, my phone is a Z10, with OS 10.2.1.176

Forums Advisor III
gutijose14
Posts: 1,544
Registered: ‎07-01-2013
My Device: Blackberry Q10 (OS 10.2.1.3247)

Re: BBM wont open since the update

Is this new version of BBM is compatible with the official version 10.2.1.537 or10.2.1.1925 
And the latest version 10.2.1.2141 

In the lower version gives this problem. 

It is advisable to keep your OS updated to its latest version.

Regards.


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New Contributor
drewood66
Posts: 2
Registered: ‎02-14-2014
My Device: z10

Re: BBM wont open since the update

So you're saying I'll never have bbm unless Tmobile updates my z10 with the "official" OS??
Forums Advisor III
Leslie8120
Posts: 1,013
Registered: ‎01-23-2009
My Device: Samsung Galaxy S2, Samsung Galaxy S3, BlackBerry Torch 9800, BlackBerry Z10, Blackberry Z30.

Re: BBM wont open since the update


drewood66 wrote:
So you're saying I'll never have bbm unless Tmobile updates my z10 with the "official" OS??

The new BBM 10.3 will not work with a leaked OS. You`ll have to upgrade your OS with an official release from your carrier. 

Unless.... you have a backup of your old(er) official OS.....