12-10-2012 03:49 PM
Since I installed the last BlackBerry OS update (7.1 bundle 2108) I've had the following happen:
1. All previously saved (and backed-up) song tags on Shazam wiped-out. When I asked about restoring from back-up I was told this was impossible, which begs the question: why should we bother?
2. When I went to use the Berry Weather app, I was told that I had to purchase it, ie I wasn't a registered user. Ironically this was an app that BlackBerry gave out for free last year as an apology for service problems. Thankfully, App World had it still available for free, otherwise I would have to purchase it.
3. An application I use, called Dream Sounds, had any extra sounds I'd downloaded for it erased.
Seeing as I'm sure I'm not the only one experiencing this, I'd like to ask: why all the havoc when doing a necessary OS update? This is completely amateurish: apps shouldn't go from purchased to non-purchased, or their data gone AWOL (and unretrievable) because of a routine update.
12-10-2012 08:37 PM
12-11-2012 03:52 PM
I upgraded the OS because BB Desktop said I should - I'm not hacking here.
There is no way to restore the lost data without restoring the previous back-up and re-writing everything. In other words, I'm not aware of a way to extract just the lost Shazam tags.
12-11-2012 07:46 PM