05-04-2013 01:16 PM
I have Blackberry desktop manager software that does not open with my windows 7 starter, what desktop manager version should I install and from where?
05-04-2013 01:48 PM
Currently which version of BlackBerry Desktop Software you have installed on your PC .
If you're having problem with startup , then you can perform a Clean Uninstall of our present Desktop Software :
KB02206 : How to perform a clean uninstall of the BlackBerry Desktop Software
After Uninstalling your can download the most recent version of BlackBerry Desktop Software from here BlackBerry desktop software , Also refer to this KB :
KB16236 : How to install the BlackBerry Desktop Software for Microsoft Windows
05-04-2013 04:03 PM
I did the steps twice! but still, BlackBerry Desktop wouldn't start up, the version I installed is 126.96.36.199.
It opens the small black window as if it is starting, but it hangs on to that, and wouldn't start!
I couldn't find the right-click on the installation file to install as administrator, but after installation I selected run as administrator, and gave the same thing!
It's driving me crazy!
05-04-2013 04:10 PM
when I right-click the shortcut on desktop, and troubleshoot compatibility, and go throught the steps, and report the problem to microsoft, it says "Incompatible Application Detected"