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New Contributor
badawimm
Posts: 5
Registered: ‎01-20-2013
My Device: 9790
My Carrier: Vodafone

Blackberry desktop software is not compatible with Windows 7 Starter

I have Blackberry desktop manager software that does not open with my windows 7 starter, what desktop manager version should I install and from where?

Thanks

 

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry desktop software is not compatible with Windows 7 Starter

Hello badawimm

 

Currently which version of BlackBerry Desktop Software you have installed on your PC .

 

If you're having problem with startup , then you can perform a Clean Uninstall of our present Desktop Software :

 

KB02206 : How to perform a clean uninstall of the BlackBerry Desktop Software

 

After Uninstalling your can download the most recent version of BlackBerry Desktop Software from here BlackBerry desktop software , Also refer to this KB :

 

KB16236 : How to install the BlackBerry Desktop Software for Microsoft Windows

 

 

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New Contributor
badawimm
Posts: 5
Registered: ‎01-20-2013
My Device: 9790
My Carrier: Vodafone

Re: Blackberry desktop software is not compatible with Windows 7 Starter

Hi prince2012,

 

I did the steps twice! but still, BlackBerry Desktop wouldn't start up, the version I installed is 7.1.0.41.

It opens the small black window as if it is starting, but it hangs on to that, and wouldn't start!

 

I couldn't find the right-click on the installation file to install as administrator, but after installation I selected run as administrator, and gave the same thing!

 

It's driving me crazy!

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New Contributor
badawimm
Posts: 5
Registered: ‎01-20-2013
My Device: 9790
My Carrier: Vodafone

Re: Blackberry desktop software is not compatible with Windows 7 Starter

when I right-click the shortcut on desktop, and troubleshoot compatibility, and go throught the steps, and report the problem to microsoft, it says "Incompatible Application Detected"

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