Downloaded applications for BlackBerry® Smartphones and Tablets

[coenievn]

I bought an App. from Ostwald Designs (I upgraded it and my payment went through) and it doesn't work and still says "Upgrade App" and takes me to the payment page...

Pls. Help?
(I did receive the order and confirmation of payment email.)

I have a BB Bold 9900 (OS7.0)

[sdgardne · Accepted solution]

Hi and Welcome to the Community!

I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3. Follow one (and only one!) of these steps:

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3c. For newer (e,g., OS6 and 7) BB's, see this KB:

• KB24714 How to clear the BlackBerry App World cache

4. AppWorld should close.

5. If your BB locks after issuing the cache clear, perform a battery pull reboot

6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).

If step (4) does not happen as listed, then the clear cache did not work.

Hopefully it'll work for you! Good luck and let us know!

[coenievn]

It worked. Thanx!

[sdgardne]

You are most welcome...enjoy!