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helihiker
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helihiker
Posts: 4
Registered: 07-28-2009

CNBC ICON

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07-28-2009 06:30 PM

Hi.  Great forum.  I have had the CNBC icon on my blackerry bold for years.  It opens to the market quotes for the Dow, the NASDAQ and the NYSE.  Suddenly over the weekend, I no longer got the quotes but when I clicked the icon I got a page named CNBC 360.  It told me that I could get the cnbc icon and I tried to get it but kept coming back to the same page over and over and connot get the cion downloaded again.

 

Can anyone help?

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Guru III
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sdgardne
Posts: 26,770
Registered: 11-28-2008
My Carrier: AT&T

Re: CNBC ICON

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07-28-2009 06:59 PM - last edited on 07-29-2009 11:56 AM

Hi there and Welcome to the Forums!


FYI -- you've posted this to the Welcome and Introductions forum...not usually for direct assistance. But, don't double-post -- oh wait, I see that you already have...


Good luck!

Message Edited by sdgardne on 07-29-2009 08:56 AM

Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
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JSanders
Posts: 51,771
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Registered: 04-01-2008
My Carrier: Verizon

Re: CNBC ICON

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07-28-2009 07:21 PM

Have you tried having the browser shortcut (that is all it is) sent to your device via SMS?

 

http://www.cnbc.com/id/25935031

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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helihiker
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helihiker
Posts: 4
Registered: 07-28-2009

Re: CNBC ICON

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07-28-2009 07:35 PM

Yes I have and, unfortunately, it takes me to the same place.  But thanks anyway.
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Forums Veteran II
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IrwinII
Posts: 3,309
Registered: 02-09-2009

Re: CNBC ICON

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07-28-2009 11:59 PM

Hi and welcome to the forums! :smileyhappy:

 

Glad to see you found us.  Maybe try a battery pull to clear that up?

 

Keep coming back. Good to have you here.

IrwinII

Please remember to resolve your threads when solved.
If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
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Elite II
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tanzim
Posts: 7,844
Registered: 04-01-2008
My Carrier: grameenphone

Re: CNBC ICON

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07-29-2009 01:19 AM

Hi helihiker,

 

Welcome to BlackBerry Support Community.

tanzim                                                                                  
If your query is resolved then please click on “Accept as Solution”

Click on the KUDOS star on the left if the post deserves credit

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helihiker
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helihiker
Posts: 4
Registered: 07-28-2009

Re: CNBC ICON

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07-29-2009 07:28 AM

Just tried a battery pull.  Unfortunately, it didn't work either.
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Forums Veteran II
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IrwinII
Posts: 3,309
Registered: 02-09-2009

Re: CNBC ICON

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07-29-2009 09:24 AM

Perhaps there is a conflict between the original shortcut and the update. Try removing the original and have them send the new one via sms as JSanders suggested.
IrwinII

Please remember to resolve your threads when solved.
If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
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JSanders
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Re: CNBC ICON

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07-29-2009 09:48 AM

IrwinII wrote:
Perhaps there is a conflict between the original shortcut and the update. Try removing the original and have them send the new one via sms as JSanders suggested.

Good suggestion ^^

 

1. Options > Advanced > Applilcations to find and delete the current. 

 

2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

3. Send the link again for the web shortcut and isntall once again.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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