Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

Downloaded applications for BlackBerry® Smartphones and Tablets

Reply
Topic Options
helihiker
New Contributor
helihiker
Posts: 4
Registered: ‎07-28-2009

CNBC ICON

Options

‎07-28-2009 06:30 PM

Hi.  Great forum.  I have had the CNBC icon on my blackerry bold for years.  It opens to the market quotes for the Dow, the NASDAQ and the NYSE.  Suddenly over the weekend, I no longer got the quotes but when I clicked the icon I got a page named CNBC 360.  It told me that I could get the cnbc icon and I tried to get it but kept coming back to the same page over and over and connot get the cion downloaded again.

 

Can anyone help?

Report Inappropriate Content
Message 1 of 9 (8,293 Views)
Reply
0 Likes
Please use plain text.
 
Hall of Famer II
Hall of Famer II
sdgardne
Posts: 39,752
Registered: ‎11-28-2008
My Carrier: TMobile

Re: CNBC ICON

[ Edited ]
Options

‎07-28-2009 06:59 PM - edited ‎07-29-2009 11:56 AM

Hi there and Welcome to the Forums!


FYI -- you've posted this to the Welcome and Introductions forum...not usually for direct assistance. But, don't double-post -- oh wait, I see that you already have...


Good luck!

Message Edited by sdgardne on 07-29-2009 08:56 AM
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels (Beta)
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Report Inappropriate Content
Message 2 of 9 (8,222 Views)
Reply
0 Likes
Please use plain text.
 
JSanders
Posts: 68,712
Topics: 495
Likes: 20,739
Solutions: 5,339
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: CNBC ICON

Options

‎07-28-2009 07:21 PM

Have you tried having the browser shortcut (that is all it is) sent to your device via SMS?

 

http://www.cnbc.com/id/25935031



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes

Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Report Inappropriate Content
Message 3 of 9 (8,222 Views)
Reply
0 Likes
Please use plain text.
 
helihiker
New Contributor
helihiker
Posts: 4
Registered: ‎07-28-2009

Re: CNBC ICON

Options

‎07-28-2009 07:35 PM

Yes I have and, unfortunately, it takes me to the same place.  But thanks anyway.
Report Inappropriate Content
Message 4 of 9 (8,214 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran III
Forums Veteran III
IrwinII
Posts: 3,706
Registered: ‎02-09-2009

Re: CNBC ICON

Options

‎07-28-2009 11:59 PM

Hi and welcome to the forums! :smileyhappy:

 

Glad to see you found us.  Maybe try a battery pull to clear that up?

 

Keep coming back. Good to have you here.

IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Report Inappropriate Content
Message 5 of 9 (8,184 Views)
Reply
0 Likes
Please use plain text.
 
Elite II
Elite II
tanzim
Posts: 9,314
Registered: ‎04-01-2008
My Carrier: grameenphone

Re: CNBC ICON

Options

‎07-29-2009 01:19 AM

Hi helihiker,

 

Welcome to BlackBerry Support Community.

tanzim                                                                                  
If your query is resolved then please click on “Accept as Solution”

Click on the LIKE on the bottom right if the post deserves credit

Report Inappropriate Content
Message 6 of 9 (8,177 Views)
Reply
0 Likes
Please use plain text.
 
helihiker
New Contributor
helihiker
Posts: 4
Registered: ‎07-28-2009

Re: CNBC ICON

Options

‎07-29-2009 07:28 AM

Just tried a battery pull.  Unfortunately, it didn't work either.
Report Inappropriate Content
Message 7 of 9 (8,165 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran III
Forums Veteran III
IrwinII
Posts: 3,706
Registered: ‎02-09-2009

Re: CNBC ICON

Options

‎07-29-2009 09:24 AM

Perhaps there is a conflict between the original shortcut and the update. Try removing the original and have them send the new one via sms as JSanders suggested.
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.
Report Inappropriate Content
Message 8 of 9 (8,155 Views)
Reply
Please use plain text.
 
JSanders
Posts: 68,712
Topics: 495
Likes: 20,739
Solutions: 5,339
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: CNBC ICON

Options

‎07-29-2009 09:48 AM

IrwinII wrote:
Perhaps there is a conflict between the original shortcut and the update. Try removing the original and have them send the new one via sms as JSanders suggested.

Good suggestion ^^

 

1. Options > Advanced > Applilcations to find and delete the current. 

 

2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

3. Send the link again for the web shortcut and isntall once again.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes

Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Report Inappropriate Content
Message 9 of 9 (8,175 Views)
Reply
0 Likes
Please use plain text.