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Juliox034
Posts: 1
Registered: ‎06-23-2012
My Carrier: Julio Monteagudo

Can't Download Blackberry Protect And Don't authentic the BB ID

I try to download BB Protect in an Icon that I have in the deskopt and when I start the operation it says Error en la descarga.
I try to authentic my BB ID but it can't it says try it later Error 80003,
I remember that the BB ID authentic when you are login in Blackberry Protect but i can download mmm.. How can I fix it.. I have a BB 8520
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Hall of Famer II
sdgardne
Posts: 39,192
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Can't Download Blackberry Protect And Don't authentic the BB ID

Hi and Welcome to the Community!

 

Here is a KB that discusses that error:

  • KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World

 

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.

 

Good luck and let us know!


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monatefela
Posts: 1
Registered: ‎06-30-2012
My Carrier: VodaCom

Re: Can't Download Blackberry Protect And Don't authentic the BB ID

Hey, check your settings: go to advanced settings, TCP IP and enable APN settings and type internet next to APN. That will solve dat issue
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