Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
emmz2002
Posts: 1
Registered: ‎07-15-2012
My Device: curve
My Carrier: o2

Can't dowload new BBM

can someone help me pls, im trying to download the latest BBM to my daughters phone ive installed the plug in browser on my computer, connected the phone but the update your software item just keeps spinning (over an hour) so I think is must not be working.

 

any help would be great

 

thanks

John

Please use plain text.
BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Can't dowload new BBM

Hey emmz2002,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Try updating BBM™ by using the browser on the BlackBerry® smartphone, go to www.blackberry.com/bbm

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.