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New Contributor
JD_514
Posts: 5
Registered: ‎08-14-2011
My Device: Blackberry Curve 8520

Can't download Apps, even from computer

Hi,

 

I've just received my Curve 8520. I want to download some applications through my computer . However, during  the "connect your smartphone" step during the system check ( which comes after having selected the app you want to download),  the phone won't connect, even though it is physically connected through USB, because the "Device radio is off ". How do you turn it on? I've already turned all connections on with manage connections and did a battery pull.

 

I can't get them directly through the phone because " the data service is not operational". I only have Wi-Fi

 

 

Please help

 

 

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Can't download Apps, even from computer

Hi and Welcome to the Community!

 

Ahhh...that is clear...AppWorld requires a full BB-level data plan, regardless of if you desire to use it via the carrier data network or via WiFi:

  • KB17659 Minimum requirements for BlackBerry App World

 

Good luck!

 


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
JD_514
Posts: 5
Registered: ‎08-14-2011
My Device: Blackberry Curve 8520

Re: Can't download Apps, even from computer

Is there any way to get apps onto the phone, without appworld?

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Can't download Apps, even from computer

Yes -- AppWorld is mainly a portal, vending apps developed mainly by others. As such, it is not your exclusive procurement source -- there are others that you can try:

 

    • MobiHand everywhere in the world

 

    • Handango everywhere in the world

 

    • BPlay everywhere in the world

 

    • GetJAR everywhere in the world

 

I have found that there are many apps that are not exclusive to AppWorld. You can search the on-line catalog and then search out other procurement sources, including quite often the developer website itself. Indeed, even for some RIM-developed apps (e.g., FaceBook, Twitter), there are alternatives to AppWorld for obtaining them. But, you are likely to discover that not having a data plan will preclude many apps from functioning. A BB without a proper data plan is, IMO, barely better than a standard cell phone.


Good luck!

 


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.