Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
Posts: 5
Registered: ‎12-27-2010
My Device: Torch 9800
Accepted Solution

Can't download Facebook Application - Torch 9800

I have Torch and used to have Facebook installed. I recently deleted it with the intention to install it again, as somehow I wasn't receiving the notifications. But after I deleted the the app and went in to Blackberry App World, I don't see the button 'Download', when I open Facebook. I see the Download option for all other apps. Not sure, what did I do wrong when I deleted the app. I thought you can download any app later on. Any help/advise would be appreciated.

Posts: 88,767
Likes: 23,669
Solutions: 6,094
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't download Facebook Application - Torch 9800

Look in your AppWorld > MyWorld and see if Facebook is there, and if you can download from there.

 

If not, use your BlackBerry browser to go to www.blackberry.com/facebook

 

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎12-27-2010
My Device: Torch 9800

Re: Can't download Facebook Application - Torch 9800

I have done both, nothing worked. I don't see it in App World (in My World) and when I tried to download it from the website, it takes me back to App World, where I don't see the download option. Any other suggestions?

Posts: 88,767
Likes: 23,669
Solutions: 6,094
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't download Facebook Application - Torch 9800

[ Edited ]

Ah, you didn't say you had already done both. Giving all details up front really helps.

 

Look at Options > Advanced > Applications. Do you see it listed there?

While on that screen, can you look at the top right for Add-on or Core apps?

 

Or have you already looked there?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎12-27-2010
My Device: Torch 9800

Re: Can't download Facebook Application - Torch 9800

Sorry for not including everything in my first message. But I thought those are basic steps and I just assumed that everyone would do that anyway. My bad.

 

On your other suggestion, well, in Torch, you don't see 'Advanced' in Options. For apps, you go to Options > Device > Application Management. Here you see list of all the core and optional apps, but I am not seeing Facebook in this list. Also, in Torch, you have feature of Universal Search on home page, which should be able to find anything anywhere in the device. I tried that too, didn't see facebook.

 

I am really hoping you or someone has any other ideas/suggestions - other than what we already discussed. I really want facebook back on my BB.

New Contributor
Posts: 8
Registered: ‎11-23-2010
My Device: Not Specified

Re: Can't download Facebook Application - Torch 9800

Just restart your blackberry then see it fb still there or not.
New Contributor
Posts: 5
Registered: ‎12-27-2010
My Device: Torch 9800

Re: Can't download Facebook Application - Torch 9800

Just tried that - still not see it.

Posts: 88,767
Likes: 23,669
Solutions: 6,094
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't download Facebook Application - Torch 9800

Ok, I wanted to make sure it was not installed, for certain.

 

try again, using the browser to www.blackberry.com/facebook

 

It should not take you AppWorld.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎12-27-2010
My Device: Torch 9800

Re: Can't download Facebook Application - Torch 9800

Thanks Sanders, this worked. Actually, the first link on this page would take me to AppWorld, but on the same page, there is a link which says, if you don't have AppWorld, visit here. That link would take you to download Facebook without going through AppWorld. Thanks for your help, appreciate it.

Posts: 88,767
Likes: 23,669
Solutions: 6,094
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't download Facebook Application - Torch 9800

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code