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New Member
Turkyuae
Posts: 1
Registered: ‎12-12-2012
My Device: BlackBerry 9860
My Carrier: Etisalat

Can't update to BBM 7 its dosnt show in App world

Hi

 

I have BlackBerry 9860 with OS 7.1

 

I tried to update my BBM6 to new BBM7 but could not find it in the intstalled list of App world

Also when i go throw App world

 

  • Click Categories.
  • Click Apps.
  • Open the IM & Social Networking category.
  • Click Instant Messaging. I cant find BBM .. it dosent show

 

Tried a link and it direct me to appworld with this message in the top

 

(BlackBerry Messenger Unavailable for this device)

 

How can I fix this problem and update my BBM to the new version

 

Thanks in advance for your help

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Hall of Famer II
sdgardne
Posts: 47,737
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't update to BBM 7 its dosnt show in App world

Hi and Welcome to the Community!

 

Please check the AppWorld catalog page:

On that page are the full compatibility requirements, including country availability (it is NOT available everywhere)...please check to see if you meet ALL of the compatibility requirements.

 

Good luck!


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New Member
kapal
Posts: 2
Registered: ‎01-02-2013
My Device: 9360 curve
My Carrier: Digicel

Re: Can't update to BBM 7 its dosnt show in App world

I'm getting the same problem with my 9360 curve, both my country and carrier is listed as supported, and the thing is i used the beta for a while, but then it stopped working and when i tried to reinstall the release version it said unavailable for this device , exactly what Turk is getting ^

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Guru I
Xandrex
Posts: 18,380
Registered: ‎07-29-2008
My Device: Z10 10.1.0.2312 / Playbook 2.1 / 8900 5.0
My Carrier: Vodafone France (SFR) & B&You

Re: Can't update to BBM 7 its dosnt show in App world

to reinstall BBM 6.2, read ahead:

http://supportforums.blackberry.com/t5/Downloaded-applications-for/HOWTO-install-BBm-6-2-if-you-have...



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Member
kapal
Posts: 2
Registered: ‎01-02-2013
My Device: 9360 curve
My Carrier: Digicel

Re: Can't update to BBM 7 its dosnt show in App world

If I wanted 6 I would have just used DM and installed it, but its fine now, I just found a download for 7 elsewhere and it worked fine
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