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New Member
deily
Posts: 2
Registered: ‎04-07-2011
My Carrier: Verizon

Carbon Fiber Theme, Paid for but crashed during download.

I went to download a Carbon Fiber Theme by Motek and my payment went thru but the download encoutered an error when I was downloading. Any idea how to start the download process without having to repay for the theme?

 

Jonathan

 

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Hall of Famer II
sdgardne
Posts: 46,025
Registered: ‎11-28-2008
My Carrier: TMobile USA

Re: Carbon Fiber Theme, Paid for but crashed during download.

Hi and Welcome to the Forums!

I suggest that you clear the AppWorld application cache:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Storm/Pearl -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

4. If your BB locks after issuing the cache clear, perform a battery pull reboot

5. Return to AppWorld. Log into MyWorld (if applicable) and try again.

Hopefully it'll work for you! Good luck and let us know!


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New Member
deily
Posts: 2
Registered: ‎04-07-2011
My Carrier: Verizon

Re: Carbon Fiber Theme, Paid for but crashed during download.

I went back to the app and redownloaded it and it installed properly the second time. This was before I receieved your reply. So nothing changed. The only issue is that I paid for the app twice. Looking into seeing if paypal can reimbusement.

 

Thanks for the suggestion,

 

Jonathan

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