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Regular Contributor
Posts: 57
Registered: ‎04-11-2009
My Device: Storm

ERROR ID 10000?

Been trying for sometime to buy some apps but I keep getting the same message:  There was a problem connecting to the payment system.  Your transaction has not been processed.  Please try again later.  {Error ID: 10000}  been reading and trying everyting I can.  Not the end of the world just can't buy anyting.  Free downloads and trials work fine.  My paypal account is current and operates on Ebay just fine.  I am hoping someone here knows of this error and can tell me what I need to do.  Thanx in advance!
Hall of Famer II
Posts: 49,713
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2267), Playbook (2.1.0.1526)

Re: ERROR ID 10000?

Hi!

 

Interesting...if it's working fine on Ebay, it should work in AppWorld. You might try contacting storefrontmanager@rim.com to see if they can offer some assistance.

 

Cheers!




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Regular Contributor
Posts: 57
Registered: ‎04-11-2009
My Device: Storm

Re: ERROR ID 10000?

will do
Regular Contributor
Posts: 57
Registered: ‎04-11-2009
My Device: Storm

Re: ERROR ID 10000?


sdgardne wrote:

Hi!

 

Interesting...if it's working fine on Ebay, it should work in AppWorld. You might try contacting storefrontmanager@rim.com to see if they can offer some assistance.

 

Cheers!


 

I got a response back that the storefrontmanager@rim.com email address is for vendor support only.  Was worth a try.
Visitor
Posts: 1
Registered: ‎07-28-2009
My Device: Storm 9500

Re: ERROR ID 10000?

I've had the same error, i have registered on the website, anyone know of a solution?
Regular Contributor
Posts: 57
Registered: ‎04-11-2009
My Device: Storm

Re: ERROR ID 10000?

It's been well over a year now and was wondering if there is a solution to this problem.  I have downloaded lots of free apps my paypal account is good as well as the credit cards I use.   I try every now and again to purchase but nothing works.  I don't want to spend an enormous amount of time on this I just want to spend money. It's a shame.  Any help would be appreciated.  Thanks!

Regular Contributor
Posts: 57
Registered: ‎04-11-2009
My Device: Storm

Re: ERROR ID 10000?

I just got off the phone with paypal and they say it is a blackberry problem and removing appworld and reinstalling it will solve the problem.  Seems to me I tried this before but I will try it again.  I will post the results.

Regular Contributor
Posts: 57
Registered: ‎04-11-2009
My Device: Storm

Re: ERROR ID 10000?

Removing and installing app world did not work.  I hope someone reads this and knows the solution. 

Regular Contributor
Posts: 57
Registered: ‎04-11-2009
My Device: Storm

Re: ERROR ID 10000?

Wasted a day on this with no luck