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New Contributor
davinacarmen
Posts: 2
Registered: ‎07-16-2012
My Device: BlackBerry Curve 9300 3G
My Carrier: Maxis

Re: Error 80003 blackberry identity update needed

Hey Sanders,

 

Thanks for responding so quickly.  I found another way of ascertaining BB model and OS version.  All you do is go to BBM.  In the message field type "myver" then hit space bar - it automatically comes up.  Mine is 9300/5.0.0.977 (friend of mine who used to work for BB told me this - quite nifty I thought :smileyhappy:

 

I also solved Error 80003 with your suggestion - went with option 3.  Thank you!  

 

D

 

 

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JSanders
Posts: 82,571
Likes: 22,623
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Error 80003 blackberry identity update needed

Yep, that "myver" is a nifty little thing to remember, glad you got it solved.

 

Good luck.




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New Contributor
Hansielacante
Posts: 2
Registered: ‎07-16-2012
My Device: hansie
My Carrier: boilermaker

Re: Error 80003 blackberry identity update needed

Hallo I have a bb curve 8520 need to update I'd get Error 80003 please help
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JSanders
Posts: 82,571
Likes: 22,623
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Error 80003 blackberry identity update needed


Hansielacante wrote:
Hallo I have a bb curve 8520 need to update I'd get Error 80003 please help

if you scroll up you will find there are THREE solutions offered




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Ananya
Posts: 3
Registered: ‎08-30-2012
My Device: Curve 8520
My Carrier: Vodafone

Re: Error 80003 blackberry identity update needed

I tried all 3 methods... none worked.... what now?

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JSanders
Posts: 82,571
Likes: 22,623
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Error 80003 blackberry identity update needed

Anna, please Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, try the suggestions above, again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Ananya
Posts: 3
Registered: ‎08-30-2012
My Device: Curve 8520
My Carrier: Vodafone

Re: Error 80003 blackberry identity update needed

Solution Number 1 worked finally!!! Been trying for hours!!

Thanks a million!

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JSanders
Posts: 82,571
Likes: 22,623
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Error 80003 blackberry identity update needed

Excellent! Persistence wins!

 

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
kristoffdecunha
Posts: 3
Registered: ‎11-20-2012
My Device: curve 8520
My Carrier: vodafone

Re: Error 80003 blackberry identity update needed

Know this one is SOLVED but for others : Same problem faced but found a simpler solution - CONNECT through WIFI n ur golden..WORKED like a charm for me for some weird reason. too much hair loss on this issue though.
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New Contributor
kristoffdecunha
Posts: 3
Registered: ‎11-20-2012
My Device: curve 8520
My Carrier: vodafone

Re: Error 80003 blackberry identity update needed

Know this one is SOLVED but for others : Same problem faced but found the a simplest solution that worked - CONNECT through WIFI n ur golden..WORKED like a charm for me for some weird reason. too much hair loss on this issue though.
Please use plain text.