04-15-2013 03:56 PM
Unfortunately, there is nothing in the public KBs with error ID 30261...but this one perhaps may be close:
You of course can search those KBs as well:
And, for formal support, you of course contact your mobile service provider, who can escalate your case up to BlackBerry if such is required.
05-28-2013 09:25 AM
please help me my phone is showing me that message
Hi and Welcome to the Community!
Please read what is already published in this thread...from your description, this thread already contains all information available...all you have to do is read it.