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Contributor
tsukiemarara
Posts: 17
Registered: ‎04-10-2013
My Device: 9300

Error downloading Facebook from blackberry app world

Hi I've deleted my facebook frm my phone by mistake and nw when i download anather one it gives me an error massage saying there waz an error downloading facebook try gain later.my phone is blackberry curve 9300 help me plzzz

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Error downloading Facebook from blackberry app world

Hi tsukiemarara

 

Welcome to BlackBerry Support Forums

 

Reboot your device by removing the battery while your device is powered on , wait for a min then re-insert it back.After reboot from your BlackBerry browser browse to www.blackberry.com/facebook .

 

While doing so, be sure you're in an area where you have a good carrier network.

 

 

Good luck.

 

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Contributor
tsukiemarara
Posts: 17
Registered: ‎04-10-2013
My Device: 9300

Re: Error downloading Facebook from blackberry app world

Tryd it bt still doez'nt work,,it gives me da same error massage
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Error downloading Facebook from blackberry app world

Hello tsukiemarara

 

 

Are you sure you have a strong Carrier network or a decent Downloading speed ! Can you try the same over an wifi network .

 

Please try it again .

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Contributor
tsukiemarara
Posts: 17
Registered: ‎04-10-2013
My Device: 9300

Re: Error downloading Facebook from blackberry app world

Yes I do hv carrier network nd I tryd it again doez'nt work
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Error downloading Facebook from blackberry app world

use the browser and go to http://m.facebook.com/ . Somewhere on that page is a direct link to install Facebook on your 9300.



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Contributor
tsukiemarara
Posts: 17
Registered: ‎04-10-2013
My Device: 9300

Re: Error downloading Facebook from blackberry app world

Sorry bt still doe'nt work it sayz "failed"
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Error downloading Facebook from blackberry app world

what is the exact error message, tsukiemarara?



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Contributor
tsukiemarara
Posts: 17
Registered: ‎04-10-2013
My Device: 9300

Re: Error downloading Facebook from blackberry app world

It says there was a problem downloading facebook try again later
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Error downloading Facebook from blackberry app world

can you write down the exact error message, letter by letter ?



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