Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
crazykannan
Posts: 3
Registered: ‎08-29-2013
My Device: Smart Phone Curve 9320
My Carrier: Vodafone India

Error on opening BB Desktop software

Dear Sir,

 
 I have installed BB desktop software for my New BB curve 9320. I am getting an error while i am trying to open the same as 
 
Inline image 1
 
Please help in getting rid of this. Got similar kind of error earlier and I re-installed the software after removing the same but in vain. Please help me
 
Regards,
Rahul
Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Error on opening BB Desktop software

Hello,

You may have perhaps attempted to post an image, but it did not succeed. So please try again and/or fully describe the error message presented.

Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
crazykannan
Posts: 3
Registered: ‎08-29-2013
My Device: Smart Phone Curve 9320
My Carrier: Vodafone India

Re: Error on opening BB Desktop software

Dear Sir, I have installed BB desktop software for my New BB curve 9320. I am getting an error while i am trying to open the same as " Unable to load Jit complier : (Mscorjit.dII) :  File may be missing or corrupt. Please check or re-run setup"

 

Please help in getting rid of this. Got similar kind of error earlier and I re-installed the software after removing the same but in vain. Please help me
 
Regards,
Rahul

 

 

 

 

 

 

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Error on opening BB Desktop software

Thank you. I find nothing in the public KB databases with that error message...your search may prove more fruitful:

Otherwise, I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!

 


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.