Downloaded applications for BlackBerry® Smartphones and Tablets

[gigasoul]

02-02-2013
Hi all,

i've a big problem with an old message i received in BBM at the beginning of genuary 2013, to be clear at 9 genuary. If i try to find it in my BBM chat, i can see the messages (chat) till 16 genuary 2013.
At 9 genuary a collegue of mine, sent me by BBM 3 pictures of an important document and after he has delated it from his phone.
Is possible to get it back from the server of Blacberry messenger or have i to consider it lost ???
Please help me to fix this problem because it is very, very important for me.
Thanks in advance to anyone can answere me.

Andrea

[hatchback]

Hey gigasoul,

Welcome to the BlackBerry® Support Community Forums.

Thank you for your question, but unfortunately if the message was deleted there would be no way to retrieve this message.

Thank you.