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New Contributor
Posts: 2
Registered: ‎08-15-2011
My Device: blackberry torch 9800
Accepted Solution

Facebook 2.0.0.37 stuck 'updating'

Hello there totally new to all this blackberry stuff, everything seemed to be working fine till i realised my facebook status feed thing wasnt updating, so i tried to log out.

 

Went into facebook options and hit the logout bad and a smaller window appeared with the facebook symbol and its perminantly saying 'updating' with a small movement bar beneath.

 

It looks like im not logged out, but when i go into 'social feeds' off the menu if asks me to log in, when i try it just stays on contacting facebook.

 

Anyone have any idea what i can do?

Posts: 88,803
Likes: 23,681
Solutions: 6,095
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook 2.0.0.37 stuck 'updating'

Powkay, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, once complete and back up running, Check your Facebook app... are you logged in now?

Is your Social Feeds updating with Facebook?




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New Contributor
Posts: 2
Registered: ‎08-15-2011
My Device: blackberry torch 9800

Re: Facebook 2.0.0.37 stuck 'updating'

Thank you so very much. It worked, and i was able to log in and the news feed has updated. Again, thank you.

Posts: 88,803
Likes: 23,681
Solutions: 6,095
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook 2.0.0.37 stuck 'updating'


Excellent, good luck!




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code