12-04-2011 12:43 AM
Solved! Go to Solution.
12-04-2011 01:06 AM
Hi and welcome to the forums!
A problem is encountered during the installation process that prevents the BlackBerry smartphone from fully overwriting the pre-existing Facebook application. Follow the steps listed in the link below.
KB27920 Facebook icon is missing on the BlackBerry smartphone after upgrading to Facebook 2.0
12-04-2011 02:10 AM
12-04-2011 02:46 AM
Delete all instances of Facebook on the device, then do a hard reset. Start App World and clear the cache, then try to install Facebook from App World.
KB02141 How to reset a BlackBerry smartphone
KB24714 How to clear the BlackBerry App World cache
12-04-2011 04:28 AM
I'm glad you have it fixed.
Thanks for resolving the thread so others can find your answer faster.