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New Contributor
GreatScott_TT
Posts: 4
Registered: ‎06-09-2009
My Device: Not Specified
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Facebook 'f' icon

Hi Guys, just got my BlackBerry Curve and downloaded the Facebook Application.But for some reason the small 'f' icon

that appears beside the email icon does not show when someone comments or updates their status.

 

Blackberry set up to accept facebook (app) works fine. Facebook setup to send out notifications

 

any ideas whats missing?

 

thanks in advance

 

Scott 

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JSanders
Posts: 84,069
Likes: 22,862
Solutions: 5,883
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook 'f' icon

First off?

 

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Test it again.




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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Facebook 'f' icon

Was it working before and stopped working? Just to make sure the version you have installed is 1.6.0.17?
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New Contributor
GreatScott_TT
Posts: 4
Registered: ‎06-09-2009
My Device: Not Specified

Re: Facebook 'f' icon

it was working then it stopped so i upgraded to the latest version. still never worked. also just done a reboot and no 'f'
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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Facebook 'f' icon

In the Options you have "BlackBerry Message Application" checked? Also on Facebook's site you have your options set to notufy you of messages right? Is your Facebook account registered with Hotmail? Is your FaceBook running in the background and you're still not getting notified?
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New Contributor
GreatScott_TT
Posts: 4
Registered: ‎06-09-2009
My Device: Not Specified

Re: Facebook 'f' icon

[ Edited ]

In the Options you have "BlackBerry Message Application" checked?

 

Yes 

 

Also on Facebook's site you have your options set to notufy you of messages right?

 

Yes 

 

Is your Facebook account registered with Hotmail?

 

No, I use Blueyonder from Virgin Media

 

Is your FaceBook running in the background and you're still not getting notified?

 

Yes,

 

edit..

 

signed out of facebook from my Mac. when i signed back in i had 3 notifications, none of which were sent to my phone. 

Message Edited by GreatScott_TT on 06-09-2009 04:43 PM
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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Facebook 'f' icon

And your BlueYonder email is registered with your device right?
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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Facebook 'f' icon

Came across this KB Article, but you said everything appears to be set right?

http://www.blackberry.com/btsc/KB14358

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New Contributor
Sanctorum
Posts: 7
Registered: ‎06-08-2009
My Device: 8900 Curve

Re: Facebook 'f' icon

[ Edited ]
Is there a way to have it only notify your Facebook Application instead of the Email? It seems my Email account overrides the notifications for Facebook and only shows I have a new message (envelope icon on the top of the screen) with no F icon.
Message Edited by Sanctorum on 06-09-2009 05:57 PM
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Hall of Famer II
sdgardne
Posts: 47,774
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Facebook 'f' icon

In the setup options within the FB app, you can de-couple FB from Messages (among other things).

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