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New Contributor
Christi_99
Posts: 3
Registered: ‎03-04-2010
My Device: Bold 9700
My Carrier: AT&T

Facebook notifications changed and not working correctly

I am getting facebook notifications on my BB, but they have changed.  In the past, they would send an alert, when I went to notifications it would show me the comment, and give me a box to then reply and hit post. 

 

Now it sends a notification, the notification itself is different and the body of the notification is weird, not letting me reply unless I want to open my browser. 

 

For example:  "Reply to this email to comment on this status.  to see the comment thread, follow the link below: .....

 

This looks like the emails that come to my yahoo, not the ones that usually come through my facebook app. 

 

Any solution?  Who do we make aware of the problem? Facebook or Blackberry?

 

Thanks!

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JSanders
Posts: 83,167
Likes: 22,710
Solutions: 5,851
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook notifications changed and not working correctly

Christi_99, Greetings, and welcome to the BlackBerry.com Support Forums.

 

I've noticed too that occassionally I will receive the type notification you mention. It is rare, but I think it is a different type of Facebook notificaiton. True, there's not much you can do with that type notification.

 

Anyway, give it a little while for others to come through, I am thinking you will see the normal ones again.

 




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Visitor
fulano81
Posts: 1
Registered: ‎03-04-2010
My Device: Bold 9700
My Carrier: T-Mobile

Re: Facebook notifications changed and not working correctly

I am having the same issues.  I did a battery pull and made sure my emails were in sync.. None of that worked... :smileysad:

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New Contributor
bluesky00
Posts: 2
Registered: ‎03-04-2010
My Device: Bold 9700
My Carrier: T-mobile

Re: Facebook notifications changed and not working correctly

You guys are not the only one. I started having this problem this past Tuesday (3/2/10) and it's so annoying. My two friends are having the same exact problem, too. It usually says "comment" if your friend or whoever made a comment on your wall post or a wall post you commented on; then, you click on it and it takes you to the ACTUAL wall post (withing FB BB APP)---which is totally convenient because then you can write whatever you want to write without "opening your browser" --- what's the POINT of having the Facebook app if you have to OPEN your browser to look for that notification.

Also, I noticed that from last Tuesday and now, some of the notifications were "normal." Instead of saying "notification -- [name] commented on [whatever it may be]" like you would see in your EMAIL with the link, it would say "comment," but when you click on it, it says "unable to make a connection with facebook." I hope this gets fixed ASAP! I hope they did not change it because that's just whack. I feel so disconnected with Facebook app because of this "glitch." Ugh! Others, share your stories....

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Visitor
marmia29
Posts: 1
Registered: ‎12-11-2009
My Device: Bold 9700
My Carrier: Cingular

Re: Facebook notifications changed and not working correctly

Hi there, I have pretty much the same issue and it started about 2 weeks ago, when I could not post answers to things that were written on my wall, I can't even poke my friends :smileysad: but the rest I can do without problems, I have tried so many things I have a headache..I hope we all can find a genius to help us..

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Hall of Famer II
sdgardne
Posts: 47,325
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Facebook notifications changed and not working correctly

Hi there! I'll chime in!

 

From what I can tell, I've always received those types of Notifications, though they seem to have increased as a proportion of the total received. I was suspecting a correlation between "friend or not" for the notification, but there's nothing I can find there to correlate. I also can say that I've been receiving notifications of this type as far back as 17-Feb...I don't have any further back on my BB since I think that's the day I did an OS upgrade and, therefore, a fresh FB install. It does seem like, since 1-March, most notifications have been of this unusable type.

 

And so I have a new suspicion -- FB has been doing lots of updating lately...I wonder if perhaps this mobile function has been broken in that process...

 

Cheers!


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New Contributor
bluesky00
Posts: 2
Registered: ‎03-04-2010
My Device: Bold 9700
My Carrier: T-mobile

Re: Facebook notifications changed and not working correctly

UPDATE* Okay, so the notifications kind of got back to normall (the convenient way). However, I am only able to view the actual wall post on my BB without using the browser if my friends make comments under MY STATUS (it'll say comment on BB instead of "notification") But if I make a comment on someone else's status, and if he or she or his or her friends reply back with a comment--I'll get the "notification that has a link to the person's status which requires you to click on the link on your BB" It was never like this before. Regardless of who's status it is, as long as you commented, the Facebook on BB will allow you to click on the "comment" and transfer you to the wall post on the Facebook BB Application.

 

Anyone noticed this change?

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New Member
hittman141
Posts: 2
Registered: ‎03-04-2010
My Device: 9700
My Carrier: t-mobile

Re: Facebook notifications changed and not working correctly

I've noticed this change ever since 3.2.04 and its sooo annoying!!! So far I've deleted the facebook app twice and even wiped my handheld because i thought it was a software issue, but its not.... its something that facebook has updated maybe on their end.

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New Contributor
sweetlittlehugs
Posts: 3
Registered: ‎06-24-2008
My Device: 9000
My Carrier: Att

Re: Facebook notifications changed and not working correctly

I am having this problem also. I tried deleting the application and redownloading but all I accomplished was loosing everything in my calender.

 

What device are you guys using? Im using a 9530.

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New Contributor
Christi_99
Posts: 3
Registered: ‎03-04-2010
My Device: Bold 9700
My Carrier: AT&T

Re: Facebook notifications changed and not working correctly

Update:

 

I had it start working periodically yesterday, but then it would say, "Cannot establish connection to Facebook Server" and then it was back to wacky as usual!  Does anyone know if we should bombard BlackBerry or Facebook to get this problem solved?

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