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Contributor
samra-vishal
Posts: 20
Registered: ‎04-25-2013
My Device: Blackberry Curve 9360
My Carrier: Telus
Accepted Solution

Facebook notifications not appearing on the Blackberry screen

Hi!
I faced a 2404 error on facebook yesterday. Today after troubleshootinh it in the settings menu facebook's working fine on the device however Facebook notifications are not appearing on the home screen where email and sms notifications do appear.

Please advise that what needs to be done. Facebook is connected to Blackberry in settings and I use a BB Curve 9360.
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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Facebook notifications not appearing on the Blackberry screen

Hi samra-vishal,

 

Sorry to hear you're having an issue with your Facebook for BlackBerry smartphones application.

 

To clarify, you are not getting a notification icon on the main screen of your device? 

 

Does your device play a tone or vibrate to indicate a notification? Does the icon have an asterisk to indicate a new notification? 

 

What's the software version on your Curve and the Facebook app version? 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



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Contributor
samra-vishal
Posts: 20
Registered: ‎04-25-2013
My Device: Blackberry Curve 9360
My Carrier: Telus

Re: Facebook notifications not appearing on the Blackberry screen

Hi hmthepirate,

The issue has been resolved now and I'm getting the notifications properly.
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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Facebook notifications not appearing on the Blackberry screen

Glad to hear it! :smileyhappy:

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.