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New Contributor
andre_cronje
Posts: 2
Registered: ‎06-11-2013
My Device: 8520

Facebook - recent update

Hi everyone, I have a blackberry 8520 and the recent updated my facebook app, but now I can't login again, it gives a 'We are unable to reach the Facebook server at this time (0), what is the problem with this?
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Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Facebook - recent update

Hey andre_cronje,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you what version of Facebook for BlackBerry do you currently have installed? (Go to Options> Advanced Options> Applications.)

And do you currently have any active BlackBerry data plan on your account? 

 

I look forward to assisting you with this.

Thanks.

 

 

-HB

 

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New Contributor
andre_cronje
Posts: 2
Registered: ‎06-11-2013
My Device: 8520

Re: Facebook - recent update

Hi there, thank you for responding! The version of facebook is: 4.0.0.13 and yes I do have a active data plan that came with the phone, thanks again!
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