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New Contributor
johnyrevolution
Posts: 2
Registered: ‎06-10-2009
My Device: Not Specified
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Failed download, can i redownload without rebuying?

My phone froze while downloading an app i bought in app world and when i pulled the battery and rebooted it was not there. When i go back to app world it seems like ill have to buy it again to redownload. What do i do?
Hall of Famer II
sdgardne
Posts: 48,740
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Failed download, can i redownload without rebuying?

Hi and Welcome to the Forums!

 

Here is a section of the user manual that discusses your issue:

 

http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

 

 Hope that helps!

 


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New Contributor
johnyrevolution
Posts: 2
Registered: ‎06-10-2009
My Device: Not Specified

Re: Failed download, can i redownload without rebuying?

thank you!