Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
chantally
Posts: 5
Registered: ‎05-07-2013
My Device: Q10
My Carrier: Telus

GPS Q10

i HAVE SEEN THE SAME QUESTION i AM ASKING FROM DECEMBER AND NOBODY HAS ANSWERED, WTF!!!

I NEED MY GPS TO START WORKING AGAIN, WHY IS THERE NO HELP FROM BLACKBERRY.

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: GPS Q10

Hello,

 

I can think of a few reasons...

 

First:

Second:

And finally, you posted a question about a BB10 device in the legacy section of this site...perhaps posting in the correct area would serve you better:

  • supportforums.blackberry.com/t5/BlackBerry-Q10/bd-p/Q10

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
chantally
Posts: 5
Registered: ‎05-07-2013
My Device: Q10
My Carrier: Telus

Re: GPS Q10

For an answer to your 2nd reason, the caps on my friends computer is stuck on all the time. And as for the first reason, the original question was asked in the right place with no answer so I decided to try something different and I got an answer. An answer to tell me what is wrong with everything I did but still no help. 

Also I have tried to contact BlackBerry but it says that is unavailable. I expect to get help from the company which I buy a product from. So sorry that I asked in the wrong place. 

Please use plain text.