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New Member
skhetkade
Posts: 2
Registered: ‎12-12-2012
My Device: Blackberry Bold 9790
My Carrier: AirTel

Google maps not working in BB

HI,

 

I downloaded google maps and set the apn setting as given on blackberry my service provider. Still its giving error saying "Serious error. Please restart" on the term and conditions page.

 

My device is Bold 9790 with 7.1 platform. 

Carrier is AirTel India.

 

Please can you help me out in this issue.

 

Thanks,

Sagar

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Google maps not working in BB

Hi Sagar,

Did you subscribe for BlackBerry data plan from your mobile service provider? This is a must requirement to make google maps works using mobile network.

tanzim                                                                                  
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New Member
skhetkade
Posts: 2
Registered: ‎12-12-2012
My Device: Blackberry Bold 9790
My Carrier: AirTel

Re: Google maps not working in BB

yes I have subscribes everything mail box, BBM etc are working fine.
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Google maps not working in BB

remove the APN settings and start opening the app using mobile network (not wi-fi).

tanzim                                                                                  
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New Contributor
devkap
Posts: 3
Registered: ‎12-13-2012
My Device: 9790
My Carrier: vodafone

Re: Google maps not working in BB

Have tried this, also reinstalled software, still no joy. Still get Serious Error on the T& C page.
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Google maps not working in BB

Which link you're trying?

Try http://m.google.co.in/maps

tanzim                                                                                  
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New Contributor
devkap
Posts: 3
Registered: ‎12-13-2012
My Device: 9790
My Carrier: vodafone

Re: Google maps not working in BB

Yes I down  loaded from there.  sent text to my phone and installed.  All went ok except the last bit then get serious error message and the maps do not load.  Had this before but then had to reset BB and now it does not work

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Visitor
juancach
Posts: 1
Registered: ‎12-13-2012
My Device: Bold 9900
My Carrier: Claro Costa Rica

Re: Google maps not working in BB

"Serious error. Please exit and restart."

 

I'm having the same problem.

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Google maps not working in BB

Try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.


After that use this link -
Try http://m.google.co.in/maps

or http://www.google.com/mobile/other





tanzim                                                                                  
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New Contributor
devkap
Posts: 3
Registered: ‎12-13-2012
My Device: 9790
My Carrier: vodafone

Re: Google maps not working in BB

Unfortunately both those links in UK do not provide the google map page.  I have done as you suggested.  From UK the link is :

 

m.google.co.uk/maps  - it down loads V4.5.3

After setting permisions

get to a Terms and Conditions page - here it hangs and a messahe "Serious Error and Restart"

Have then uninstalled, rebooted the BB and tried again with the same result.

Also tried down loading and then rebooting the BB followed by install.  Same result, except now no error but cannot get to the page to accept the T&cs

 

 

it may be that the UK versions is not supported for BBs, It is probably to do with the T&C in UK.

 

 

 

 

 

 

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