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Downloaded applications for BlackBerry® Smartphones and Tablets

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jowakim
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jowakim
Posts: 11
Registered: ‎02-23-2013
My Carrier: proximus belgacom

HELP !!!

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‎02-23-2013 09:59 AM

Hello, I'm new to this forum. I did the last update blackberry messenger on my bold 9790 and since he displays the message "association BBM to your BlackBerry ID" and this for two days.

help me please.

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BlackBerry Technical Advisor
BlackBerry Technical Advisor
hmthepirate
Posts: 2,721
Registered: ‎07-26-2010
My Carrier: Bell

Re: HELP !!!

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‎02-25-2013 12:12 PM

Hey jowakim,

 

Sorry to hear you're having issues with the BBM update.

 

Are you on a Prepaid data plan or do you have a monthly subscription?

 

Is your device connected to a Wi-Fi network or are you using the Mobile Network?

 

Can you log in with your BlackBerry ID at www.blackberry.com/blackberryid on your computer?

 

If you could send me a private message with your PIN I can further investigate for you.

 

Thanks!

-HMthePirate

 

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