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New Contributor
alfiestiffler
Posts: 5
Registered: ‎11-26-2012
My Device: 9360
My Carrier: O2

HOW DO I UPDATE BBM ON TABLET

i just brought the new blackberry tablet and it says my bbm isnt upto date but on my blackberry phone its the lastest one     helpnplease?

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JSanders
Posts: 82,915
Likes: 22,684
Solutions: 5,841
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HOW DO I UPDATE BBM ON TABLET

You are using BBM on the PlayBook while Bridged to the BlackBerry device?




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New Contributor
alfiestiffler
Posts: 5
Registered: ‎11-26-2012
My Device: 9360
My Carrier: O2

Re: HOW DO I UPDATE BBM ON TABLET

Yes but everytime I go to use it it says I need the latest bbm 

 

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JSanders
Posts: 82,915
Likes: 22,684
Solutions: 5,841
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HOW DO I UPDATE BBM ON TABLET

Ok, so on the your BlackBerry handheld device, what is the version of BBMessenger?

Open BBM > Press the Menu key > Options > Press the Menu key > About.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
alfiestiffler
Posts: 5
Registered: ‎11-26-2012
My Device: 9360
My Carrier: O2

Re: HOW DO I UPDATE BBM ON TABLET

6.2.0.44

 

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JSanders
Posts: 82,915
Likes: 22,684
Solutions: 5,841
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HOW DO I UPDATE BBM ON TABLET

6.2.0.56 is the latest version available.

 

Using your BlackBerry browser, go to www.blackberry.com/bbm and update.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
alfiestiffler
Posts: 5
Registered: ‎11-26-2012
My Device: 9360
My Carrier: O2

Re: HOW DO I UPDATE BBM ON TABLET

When I go to link it only says the 44 update?

 

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JSanders
Posts: 82,915
Likes: 22,684
Solutions: 5,841
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HOW DO I UPDATE BBM ON TABLET

[ Edited ]

I wonder if it's actually your Bridge that needs updating?

 

Options > Device > Applications > BlackBerry Bridge. I think the latest versions are 2.1.0.31 to .34, according to your OS version. What is your Bridge version?

 

Can you check your BlackBerry device AppWorld > MyWorld.

Press the Menu key > Refresh List.

 

Anything?

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
alfiestiffler
Posts: 5
Registered: ‎11-26-2012
My Device: 9360
My Carrier: O2

Re: HOW DO I UPDATE BBM ON TABLET

I' doesn't say bbm need to be dated on my phone. When I go to use bbm on the playbook it says Your version of BlackBerry Messenger is not compatible with BlackBerry Bridge. Download the latest version of BBM to use it on your PlayBook.
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