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Question105160
Posts: 1
Registered: ‎08-11-2009
My Device: Not Specified

Hello, I just downloaded the Exgis time tracker via the...

Hello, I just downloaded the Exgis time tracker via the BB app store and in actuality i meant to download the Exgis Milage tracker. Is there a way that i can get a credit to my account so that i can download the correct app? I will remove the Time tracker from my BB once the credit has been issued. Thanks, Dimitri Williams
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sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Hello, I just downloaded the Exgis time tracker via the...

Hi there!

 

If both Apps are from the same developer, you might try contacting them directly to see if they will work a deal for you. Otherwise, if you want to pursue the method you stated, your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


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