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New Contributor
G-Bash
Posts: 4
Registered: 11-22-2009

Help: My 9700 won't let me download Facebook

Hello All,

I recently got my 9700 and have downloaded all my apps and the phone is great. However, when ever I try to download FB, I get a message saying "This application requires the following module, which is not installed:
net_rim_bb_facebook_lib". Any ideas?

 

G-Bash

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JSanders
Posts: 51,771
Topics: 377
Likes: 16,863
Solutions: 4,482
Registered: 04-01-2008
My Carrier: Verizon

Re: Help: My 9700 won't let me download Facebook

How are you trying to download Facebook, via the PC or over the air?

 

Try here, take your BlackBerry browser to www.blackberry.com/facebook


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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New Contributor
G-Bash
Posts: 4
Registered: 11-22-2009

Re: Help: My 9700 won't let me download Facebook

I go to the URL u mentioned on my BB 9700's browser, that's how I've been trying to download it. And I cant download it on my computer because I use a mac and the Blackberry website only supports IE : (

 

Any other suggestions? Maybe a way to get the missing file?

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Guru I
Xandrex
Posts: 15,215
Registered: 07-29-2008
My Carrier: Vodafone France (SFR)

Re: Help: My 9700 won't let me download Facebook

what I would do if I were you :

  1. uninstall the "facebook for BlackBerry" application from your device.
  2. using your device, open the BlackBerry Browser and go to http://m.facebook.com/
  3. scroll to the bottom of the page, there is a direct link to download & install the latest version without requiring a computer.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
G-Bash
Posts: 4
Registered: 11-22-2009

Re: Help: My 9700 won't let me download Facebook

Hey Xander,

 

I would uninstall it if I had it to begin with. I never had FB on this device and I couldn't download it to begin with because it always gives me the message above.

 

Thanks for the advice.

 

G

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New Contributor
G-Bash
Posts: 4
Registered: 11-22-2009

Re: Help: My 9700 won't let me download Facebook

Ok Gents,

 

It seems I have the solution. I'll post it here just in case any one else needs it.

 

Download FB 1.7 (it seems to have the missing file now) if it works with your phone/plan then great. But if you need 1.6 then go back and download 1.6. The message would have disappeared and you'll be able to download it. It'll ask you if you want to replace 1.7 with 1.6, say yes. Then reboot.

 

Enjoy,

 

G

 

PS. I'd like to thank my friend and local BB Guru for helping me with this.

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