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Question107304
Posts: 1
Registered: ‎08-18-2009

Hi team, can you please update my PIN (new PIN = removed personal information)

[ Edited ]

Hi team, can you please update my PIN (new PIN = XXXXXXXXXX)? I'm on my 5th Storm (4 warranty replacements from VZW) and received the message today stating that my PIN cannot be changed. Can this be reset? thx-JT

 

(Removed the PIN from post)

 

 

Message Edited by SmoothRider on 08-19-2009 09:41 AM
Message Edited by dany_s on 08-19-2009 10:48 AM
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Hall of Famer II
sdgardne
Posts: 39,192
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Hi team, can you please update my PIN (new PIN = removed personal information)

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

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