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Question117361
Posts: 1
Registered: ‎09-22-2009
My Device: Not Specified

I AM AN EMPLOYEE FOR VERIZON WIRELESS AND DUE TO A FEW D...

[ Edited ]
I AM AN EMPLOYEE FOR VERIZON WIRELESS AND DUE TO A FEW DEVICE COMPLICATIONS, I HAVE HAD TO SWITCH MY BLACKBERRY OUT A COUPLE TIMES. I AM TRYING TO PURCHASE NEW BLACKBERRY APPS AS WELL AS GET TO MY OLD ONES AND IT IS TELLING ME THAT I HAVE REACHED MY MAXIMUM NUMBER OF PINS. I WAS TRYING TO FILL OUT THE BILLING TAB, BUT WHEN I PUT MY PIN IN, IT TOLD ME IT WAS INVALID AND THEREFORE WOULD NOT LET ME SUBMIT IT. I FIGURED I WOULD SUBMIT IT HERE AND HOPE SOMEONE COULD HELP ME. MY DEVICE PIN IS (removed personal information). IT IS A BLACKBERRY STORM.
Message Edited by thundergeek on 09-22-2009 03:11 PM
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sdgardne
Posts: 48,526
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: I AM AN EMPLOYEE FOR VERIZON WIRELESS AND DUE TO A FEW D...

[ Edited ]

Hi there!

There is indeed a fix for all of your issues, but the first one that needs to be fixed is the Bad PIN reply from the RIM support site. However, that fix cannot be posted publicly nor via the anonymous portal by which you got to us. Consequently, we need you to come to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance. Post to this thread once you have an account and we will get you the information that you need:

Cheers!

Message Edited by sdgardne on 09-22-2009 12:33 PM

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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