Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
Question110996
Posts: 1
Registered: ‎08-31-2009
My Device: Not Specified

I am having trouble purchasing the Y Professional Applic...

I am having trouble purchasing the Y Professional Application. It says purchase cannot go through, please contact Blackberry App World support. Please assist, thank you.
Hall of Famer II
sdgardne
Posts: 48,759
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: I am having trouble purchasing the Y Professional Applic...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
mattron
Posts: 6
Registered: ‎08-19-2009
My Device: Not Specified

Re: I am having trouble purchasing the Y Professional Applic...

The Y professional? Never heard of it