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Question100132
Posts: 1
Registered: ‎07-25-2009
My Device: Not Specified

I downloaded IFitness, but my phone froze. I paid for it...

[ Edited ]
I downloaded IFitness, but my phone froze. I paid for it, downloaded it, but it didnt install. It also doesnt appear in "My App World." Order number is: (removed personal information).
Message Edited by FozzyBear on 07-27-2009 10:10 AM
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sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I downloaded IFitness, but my phone froze. I paid for it...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic


and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


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