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Question112623
Posts: 1
Registered: ‎09-06-2009
My Device: Not Specified

I have a blackberry storm (really lousy and beneath blac...

I have a blackberry storm (really lousy and beneath blackberry's standards -- very disappointed). Bought Vlingo Plus thru app world. My carrier is Verizon. Although it seemed to install properly, when I try to use it, it acts like I still have the free "lite" version. Irritating. Either assist me in getting this working or send me my wasted $20. Thank you.
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sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I have a blackberry storm (really lousy and beneath blac...

Hi there!

A while back, we received this information from VLingo support:

 

 


 Hello,

Thank you for contacting Vlingo.

To activate your Vlingo Plus purchase, simply speak once to Vlingo.  Hold the side key and speak ‘Send email’.  If you’re able to compose an email, then Vlingo Plus is active.  After you speak to Vlingo at least once, you should find that the 'Get Vlingo Plus' button no longer appears, which also indicates that you have Vlingo Plus.

If you purchased Vlingo Plus from BlackBerry App World, you do NOT need a registration key (even if App World suggests that you do).  You may have seen the following message after Vlingo finished downloading to your phone: 

        "The license key for vlingo is as follows.  You may need this key when accessing the application for the first time.  Vlingo".  

Again, this license key is an App World feature that Vlingo doesn't use.  You won't need the key, so just click 'OK'.    

If this doesn't resolve the issue you're encountering, please reply to this email with additional detail about the problem.

Best regards,
Vlingo Support

 

 

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


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