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Question98991
Posts: 1
Registered: ‎07-21-2009
My Device: Not Specified

I have tried to download the "StormSlider Paid App" and ...

I have tried to download the "StormSlider Paid App" and I get to the buy now screen and then when is starts to download it says "Purchase not Found"
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Hall of Famer II
sdgardne
Posts: 47,749
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I have tried to download the "StormSlider Paid App" and ...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

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