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Question113919
Posts: 1
Registered: ‎09-10-2009

I just switched to a new BlackBerry Tour, installed AppW...

[ Edited ]

I just switched to a new BlackBerry Tour, installed AppWorld, but it is not letting me log in. Can you please email my password to me at XXXXX@XXXXXX.XX? If it helps, here is an order number from an AppWorld purchase of mine: XXXXXXXXXX. Thank you.  XXXXXX@XXX.XX PIN: XXXXXXX

 

(removed personal information)

Message Edited by SmoothRider on 09-11-2009 01:29 PM
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Hall of Famer II
sdgardne
Posts: 39,308
Registered: ‎11-28-2008
My Carrier: TMobile

Re: I just switched to a new BlackBerry Tour, installed AppW...

Hi there!

We cannot provide you with your password -- the password is yours and secure. Therefore, you may need to ask for your account to be completely reset. To do so, your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!
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Guru I
Xandrex
Posts: 17,554
Registered: ‎07-29-2008
My Carrier: Vodafone France (SFR)

Re: I just switched to a new BlackBerry Tour, installed AppW...

to log in AppWorld, in fact you just have to log in PayPal. I suggest you go to paypal.com and use the online procedure so that paypal can send you a new password by email.



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