I got a new blackberry on wednesday, iv been trying to download apps from blackberry app world but its not letting me, it says "there was a problem downloading.... Please try again" for example I want to download Whatsapp Messenger and it says there was a problem downloading Whatsapp Messenger please try again. Iv tried over and over again, I even tried rebooting my phone. If someone can help I'd really appreciate it.
Please provide the exact and complete error message...I suspect the "..." you posted leaves out a significant amount, and those words could be the key to finding the correct resolution for you.
Further, is this a new situation? Has this worked fine in the past? Are other BB-services (email, BBM, etc.) all working fine?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.