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New Member
Posts: 1
Registered: ‎09-21-2009
My Device: Not Specified

I recently purchased the app 'White Noise' (by tmsoft) t...

I recently purchased the app 'White Noise' (by tmsoft) thru App World. I contacted their support and they said I had to go thru RIM for support. I just want the app fixed (or a refund if it can't be fixed). Here's the prob: It plays for about 15 minutes and then makes my Bb Tour reboot. I don't set any timers on it. It has done it every time I've used it, which is only 3-4 times with the last one being a test.
Hall of Famer II
Posts: 48,788
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: I recently purchased the app 'White Noise' (by tmsoft) t...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.


Occam's Razor nearly always applies when troubleshooting technology issues!
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