Downloaded applications for BlackBerry® Smartphones and Tablets

[Question128143]

I recently restored by blackberry and reinstalled the blackberry app to my blackberry tour. Iam unable to access the apps that were purchased with my paypal account. What can I do to retrieve the apps that I paid for

[sdgardne]

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:

• http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

For more registration key information, see this KB:

• http://www.blackberry.com/btsc/KB18646

In some cases, it has been discovered that updates (from AppWorld obtained apps) require additional steps in order to install the update. If the update will not install, please attempt this:

1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > Delete
2. AppWorld > MyWorld > Login > highlight the app (if it shows at all, in any state) > BBKey > Delete
3. Use either your PC (via Mass Storage Mode) or your BB (via Media > BBKey > Explore) and find any references (folders, files) to the app. Delete whatever you find. Search both your Device Memory as well as your Media Card.
4. Use the above AppWorld user guide link to re-install the app -- a new registration/activation key should then be provided

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

[babarh]

pleas send me resset setting for blackberry 8520

[sdgardne]

---

babarh wrote:
pleas send me resset setting for blackberry 8520

---

Hi and Welcome to the Community!

Sorry, but you will need to explain a bit more exactly what you need...from those words, I can guess about 5 different things, but I do not know which you actually need.

Thanks and let us know!