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New Member
Posts: 1
Registered: ‎08-05-2009
My Device: Not Specified

I updated software for my 8900. When I went to open my ...

I updated software for my 8900. When I went to open my WeatherBug Elite it asked for activation code. I didn't have one so I uninstalled it with the intent to reinstall it in ap world. When I went to purchase it again in App world it went to paypal, thenit gives me Error Id: 20304. "You have already purchased this application. Please go to "My World" and choose Log in from the menu to reconsile your purchase (Error Id: 20304)" The problem is it is not in My World anymore. How do I get WeatherBug Elite back when it is not in My World and won't let me repurchase it? Thanks.
Hall of Famer II
Posts: 48,763
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: I updated software for my 8900. When I went to open my ...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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