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Question130407
Posts: 1
Registered: ‎11-02-2009
My Device: Not Specified

In attempting to download the app "Weatherbug", the feat...

In attempting to download the app "Weatherbug", the feature is frozen in the download mode. I have attempted to remove this from the Blackberry as well as to redownload it. All to no avail. How do I remove this so that I can again try to download the application?
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sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: In attempting to download the app "Weatherbug", the feat...

Hi there!

For this issue, the solution is to clear the application cache:

1. Open App World

2. Go to My World

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Storm/Pearl -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

4a. If your BB locks after issuing the cache clear, perform a battery pull reboot

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Hopefully it'll work for you! Good luck and let us know!


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