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New Contributor
HarryStig
Posts: 4
Registered: ‎06-21-2013
My Device: 9300 curve

Internet

Hi I have a blackberry 9300 curve and usually when I am on the internet my kbps is around 100 - 160 but lately it has dropped to 1- 12 kbps and it doesn't want to rise again .please help me ?because I have tried everything ,I've tried rebooting ,formating and even tried buying a new sim card . But stil this problem is here and I don't know what to do .
Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: Internet

Hello HarryStig

Well, the problem really depends on your signal of the area your in. If you have low signal your internet will be slower. Have you change any setting that might have cause this??
New Contributor
HarryStig
Posts: 4
Registered: ‎06-21-2013
My Device: 9300 curve

Re: Internet

Not that I know of . I live in an Area with full 3G and I have 3G al the time
Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: Internet

Have you try contact your service provider?
New Contributor
HarryStig
Posts: 4
Registered: ‎06-21-2013
My Device: 9300 curve

Re: Internet

I was with Cell c when this started to happen and I switched over to vodacom but I don't think Vodacom would know what the problem Is since I was with cell c when it happend