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New Contributor
daniele728
Posts: 5
Registered: 02-02-2012
My Carrier: tim italy

MONOPOLY purchase problem

This is my second post because on the first i have not received any reply from any RIM responsable..

I bought on 23th January MONOPOLY from EAmobile directly in the app world..2 week ago i resetted my playbook and when i try to re-downaload MONOPOLY it says that i should re-buy it...someone could help me?!..I spend 9€ to buy it and i don't want to spend agin 9€....

Is there any email address where i can write my issue?..a RIM member address?.

I have also the appworld invoice receipt.

Thanks for and advance reply.

Best regards

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Developer
peter9477
Posts: 3,831
Registered: 12-08-2010
My Carrier: none

Re: MONOPOLY purchase problem

What do you mean by you "reset your PlayBook"?

If you did something like a security wipe, and entered a *different* BlackBerry ID the second time, then this would happen.

Your App World account is tied to your BlackBerry ID so changing it will lose access to your past purchases. You could change it back again though, if you haven't bought any new apps with the new ID.

Peter Hansen -- (PlayBook and dev-related blog posts at http://peterhansen.ca.)
Author of White Noise and Battery Guru | Get more from your battery! Power, voltage, life.
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New Contributor
daniele728
Posts: 5
Registered: 02-02-2012
My Carrier: tim italy

Re: MONOPOLY purchase problem

i used always the same id...i didnt change anything...i had on the 2.0 beta version to test an app created by me...during the period i bought monopoly and when i decided to return to 1.0.8 version and so re-install all my apps , but for monopoly it says that i should re-buy it...i have also the recepit sent by email from the app world..i would like to know if it is so hard sent the recepit to a RIM member in order that he could do something for me...this situation is absurd!..i surf the whole web to find an email but i didn't find any address..i wrote to ea mobile , no reply...that is not an app of 0.99cent but 9€!!..
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Developer
peter9477
Posts: 3,831
Registered: 12-08-2010
My Carrier: none

Re: MONOPOLY purchase problem

You should probably wait until 2.0 is out then, and see what happens with that.

As you were running a developer beta version (not intended for regular users), I'm not sure that you should have expected everything to work properly. This may be one of the issues.

Wait until 2.0 release (next week, we expect) and see whether that fixes it.

Peter Hansen -- (PlayBook and dev-related blog posts at http://peterhansen.ca.)
Author of White Noise and Battery Guru | Get more from your battery! Power, voltage, life.
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