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New Contributor
k4thleen
Posts: 2
Registered: ‎02-19-2012
My Device: Blackberry Curve 8900
My Carrier: Rogers

My BBM display name keeps updating?

For some unknown reason, my BBM display name keeps telling my contacts that it's changing (sometimes every two minutes and other times every five or so minutes) when I'm not even doing anything to it.

 

My phone is a Blackberry Curve 8900

 

Anyone know what's wrong with it?

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: My BBM display name keeps updating?

Hello k4thleen and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having issues with BBM™.

 

When your contacts are getting the notification of the change being made, what is being displayed as the change?

 

Back up your BBM contact list as shown in KB20554 "How to back up and restore the BlackBerry Messenger contact list" and clear your BBM database as shown in KB10167 "How to clear the user content databases from the BlackBerry smartphone". Restore your contact list and monitor the changes.

 

Let me know how you make out.

-HMthePirate

 

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New Contributor
k4thleen
Posts: 2
Registered: ‎02-19-2012
My Device: Blackberry Curve 8900
My Carrier: Rogers

Re: My BBM display name keeps updating?

It's alright, apparently it's fixed itself! Haha but thank you so much!

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