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Regular Contributor
conorcccc
Posts: 120
Registered: ‎12-10-2012
My Carrier: 3 (Three-UK)

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

What application are you using? BlackBerry Protect or Desktop Software?
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Contributor
LadyCee
Posts: 16
Registered: ‎12-11-2012
My Carrier: Rogers

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

lol. Thank you

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Contributor
LadyCee
Posts: 16
Registered: ‎12-11-2012
My Carrier: Rogers

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

Desktop

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Regular Contributor
conorcccc
Posts: 120
Registered: ‎12-10-2012
My Carrier: 3 (Three-UK)

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

Then you can use the advanced option
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Contributor
LadyCee
Posts: 16
Registered: ‎12-11-2012
My Carrier: Rogers

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

I will try when I get home. If it doesn't work. I'm coming after you. lol

 

Thank you so much for your help thus far :smileyhappy:

 

It's truly appreciated

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Regular Contributor
conorcccc
Posts: 120
Registered: ‎12-10-2012
My Carrier: 3 (Three-UK)

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

Go into Desktop Software and click Device Options--> Backup--> Preferred Backup Settings: Custom --> and select BlackBerry Messenger.
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Contributor
LadyCee
Posts: 16
Registered: ‎12-11-2012
My Carrier: Rogers

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

Oh I did that yesterday and it didn't work .

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Regular Contributor
conorcccc
Posts: 120
Registered: ‎12-10-2012
My Carrier: 3 (Three-UK)

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

When i updated to BBM 7 all my contacts were lost, after an hour they came back.
This could be to do with BBM saving contacts with your BB ID.
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Regular Contributor
conorcccc
Posts: 120
Registered: ‎12-10-2012
My Carrier: 3 (Three-UK)

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

The only other thing i could suggest is doing a security wipe(factory reset), and hope for the best.
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Contributor
LadyCee
Posts: 16
Registered: ‎12-11-2012
My Carrier: Rogers

Re: New BBM 7 Update Now Available: Get Talking with BBM Voice

@connorcccc

 

I figured out the voice calling part. I had to close my data plan and keep wi-fi on only

 

So that part is figured out. Now the backup

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