09-01-2011 06:52 PM
im getting exact same problem on my torch happened after a recent bbm update says same thing on senders phone im "im unable to save file" doesnt give me an option on my phone though.. i rang 02 they suggested trying on here.. it still sends pictures just wont recieve,,,, really annoying as it used to work fine.. grrrrrrrrrrr ive reinstalled it several times still doesnt work...
11-10-2011 01:28 AM
guys i have the same problem with my bbm after the lastest version update..
i cant receive pictures.. but i can send one or other files..
the message appear.. you med ia storage is not enough. since my phone storage is 1.2gb free and my media storage is 2.3 gb free.. i tried to reboot soft and hard way. deleted and downloaded bbm. and also deleted all my application on bout media card storage and phone storage. but still its not working..
my phonbe model is blackberry tour and im from philippines.. im having a hard time looking for a solution for this.. pls reply...
01-13-2012 03:54 PM
Under Mobile Network Options make sure Data Services is on. Then open the Text (not BBM) icon and hit the menu button. Go to Options and scroll down--under MMS make sure that Multi-media is set to always. I had problems receiving pics and had done all sorts of resets on my phone till I realized the MMS setting was off.